Frequently Asked Questions
Location?
Supernova is located in SoDo Seattle on the corner of 1st ave south and Horton at
110 S Horton Street, Seattle WA 98134
Age Restrictions?
All of our events are 21+. All guests must show government issued photo ID to security upon entry.
Who is welcome at Supernova?
We welcome people of all ages ( over 21 ), colors, shapes, sizes and religions! We do not tolerate bigotry or discrimination of any kind.
PreSale Tickets?
Currently Supernova is not selling presale tickets. Admission/Tickets are only available at the door. Capacity restrictions apply. Entrance to Supernova is not guaranteed upon arrival.
Admission Cost?
Most nights have an admission cost. Admission cost at Supernova varies per event. Cover charge subject to change at any point.
Dress Code?
Supernova's dress code is SPECTACULAR! Our parties are themed and we encourage our guests to dress in creative outfits and costumes. Dress to express! Do your best to match the theme of the night, but anything that displays effort will do. Wear whatever makes you feel fun, fresh, funky and fabulous. We put a lot of love into our parties, and the energy of the night is incredible when everyone is committed to participating and getting creative with us.
Coat Check?
Yes! And it's FREE!
Accessible?
Supernova is currently ADA accessibly on our main floor. At this time there is no ADA mezzanine access.
How can I perform at Supernova?
Please feel free to email us at info@supernovaseattle.com and tell us about what you do!
Refunds?
Supernova does not offer refunds.
Service Charge?
20% service charge is added to all beverage purchases and goes directly to our service staff.
Safety & Security?
Supernova makes every effort to maintain a comfortable and safe nightlife environment for everyone. If you feel uncomfortable or threatened in any way by a fellow attendee or staff member, please contact the closest member of security. We encourage you to follow up with us via email at info@supernovaseattle.com about any situations that made you feel unsafe while in the club.
Payment Types?
Supernova accepts credit cards, debit cards, and Apple Pay. To ensure a more efficient customer experience, cash is not accepted anywhere at Supernova.
Hours of Operation?
Time of events vary. Please see our events page for more information.
Parking?
Free street parking is available in SoDo. We strongly recommend rideshare programs for guests who intend to consume alcohol. PLEASE, don’t drink and drive!
DON'T DRINK & DRIVE
A DUI is completely preventable. Supernova is committed to DUI prevention and wants everyone to stay safe when coming and going and when enjoying our entertainment establishment. There are several sober ride options available to ensure that you not only have a fun night out, but also a safe night out. Supernova urges patrons to designate a sober driver or to utilize one of many safe ride home options available to the public including limo service, taxi or rideshare services like Uber or Lyft.
Lost & Found?
We keep lost and found items for one month before donating them. If you lost something, please send us an email at info@supernovaseattle.com
Proof of Vaccination/Negative COVID Test Requirement
Starting Friday July 30th, proof of COVID-19 vaccination (vaccine card or photo of vaccine card with matching ID) or negative COVID Test Result (within 72 hrs from date of show) is required for entry at Supernova. Our primary concern is for the safety of our patrons, staff, performers and their families. Due to the recent rise of COVID cases in King County we feel changing our guidelines for entry is the appropriate decision to make. We will continue to follow local, state and federal recommendations and mandates. Supernova will continue to focus on inclusivity. This decision is not intended to exclude. It is intended to ensure the safety of guests and staff at Supernova and the greater connected community. If you choose not to be vaccinated, you will not be permitted to enter Supernova until this policy is no longer in place. Thank you for your understanding and continued support!